Please see below our latest vacancies - both voluntary and paid. In addition to these roles, we are always looking for other volunteers to join our team. To find out more about volunteering at the Abbey, please click here.
Head of Visitor Experience (Maternity Cover)
Employment: Full-time contract. 12-months fixed term contract.
Hours: 40 per week Including some weekends and evenings
This role is responsible for the strategic development and operational delivery of the Visitor Experience teams and will lead and engage teams of staff and volunteers to provide a high-quality visitor experience while delivering on financial targets. The post holder will be part of the Abbey`s Senior Leadership Team and will contribute to the overall direction, leadership and development of Bath Abbey.
For more information and details of how to apply for this role, please click here to see the full job description.
Volunteer Role: Welcomer
Welcome volunteers at the Bath Abbey support the work of the Visitor Experience team, by providing a warm, friendly and sensitive welcome to all who enter the Abbey. Welcomers are the first faces a visitor will see. They give brief initial information to visitors, and accept entry donations.
Volunteer Role: Steward
Stewards make visitors from around the world feel at home in the Abbey, by answering questions about the history, architecture and religious nature of the Abbey, or the City of Bath and sometimes, just by having a chat with someone who will appreciate it.
It’s a varied volunteer opportunity where you might also be asked to help a person in need - by finding one of the Chaplains for a quiet talk, or to be the eyes of the Bath Abbey team with regard to simple housekeeping tasks and health and safety.
Volunteer Role: Visitor Research Volunteer
Visitor Research Volunteers support the work of Bath Abbey by collecting information about our visitors and gather feedback on their experience. This helps us better understand who our visitors are, why they come and how we can improve our visitor experience.
This role is based in the Abbey and focuses on engaging with visitors at the end of their visit. Volunteers are provided with a visitor survey, either on paper or an iPad, and actively encourage visitors to complete it. Full training and ongoing support will be provided.
To view the full role description, please click here.
For further information, or to discuss your interest in these roles, please contact: [email protected] or call 01225 303315