Keeping you safe

We look forward to welcoming you and are taking every care to ensure a Covid secure Abbey. We would like to assure our visitors that:

  • The Abbey has undergone thorough cleaning in preparation for reopening
  • We will clean the Abbey regularly throughout the day
  • Our staff, chaplains and volunteers will maintain a 2 metre distance
  • We are limiting the number of people in the Abbey and chapels at any one time, as a result you may be asked queue
  • We are part of Visit England’s “We’re Good To Go” industry standard
  • We have conducted a risk assessment and made changes to our processes and procedures to ensure everyone can enjoy the Abbey safely

In return, we kindly ask visitors to:

  • Use the hand sanitiser provided on arrival
  • Maintain a 2 metre distance between yourself and others
  • Wear a face mask
  • Please wear a face mask. (If have a problem wearing a face mask or have an exemption card or letter from your doctor, please show this to us on arrival.)
  • Make your donation and shop purchases by contactless payment
  • Upon entry, provide contact details for one person in your group to support NHS Test & Trace
  • Follow the one way systems in place
  • Follow all staff and volunteer instructions and signage in the Abbey

Please click here to read our Covid-19 Frequently Asked Questions.

If you have any further questions regarding your visit please contact our Visitor Experience Team at [email protected] or call the Abbey Office (Monday-Friday, 10am-1pm) on 01225 422462.

Good to Go England - Green on white logo