Keeping you safe

We look forward to welcoming you and are taking every care to ensure a Covid secure Abbey. We would like to assure you that:

During visiting:

  • The Abbey has undergone thorough cleaning in preparation for reopening
  • We will clean the Abbey regularly throughout the day
  • Our staff, chaplains and volunteers will be wearing face masks and maintain a 2 metre distance
  • We are limiting the number of people in the Abbey and chapels at any one time, as a result you may be asked queue
  • We are part of Visit England’s “We’re Good To Go” industry standard
  • We have conducted a risk assessment and made changes to our processes and procedures to ensure everyone can enjoy the Abbey safely

During services and events:

  • We are limiting the number attending services
  • Abbey staff and volunteers will be wearing face masks and maintain a 2 metre distance
  • Chairs will be spaced out accordingly to make sure each household is appropriately distanced
  • We will carry out cleaning before and after events
  • There will be controlled entry and queueing, and a one-way system in place
  • Hand sanitiser is available at the entrance
  • We will be taking everyone's details for Test and Trace
Good to Go England - Green on white logo

In return, we kindly ask that you:

  • Stay away if you show any symptoms associated with Covid-19
  • Use the hand sanitiser provided on arrival
  • Maintain a 2 metre distance between yourself and others
  • Please wear a face mask. (If you have a problem wearing a face mask or have an exemption card or letter from your doctor, please show this to us on arrival.)
  • Make your donation and shop purchases by contactless payment
  • Upon entry, provide contact details for everyone in your group to support NHS Test & Trace
  • Follow the one way systems in place
  • Follow all staff and volunteer instructions and signage in the Abbey

Public Health Reassurance:

If and when Covid cases arise at Bath Abbey, in addition to the Test and Trace system, it is our policy to contact Public Health England, to be assured that our Abbey safety and cleaning measures continue to make it safe for visiting, services and events to continue, as planned. We will also apply the Dept. of Education rules used by Schools, to check whether a person’s proximity to fellow personnel at the Abbey presents any cause of infection concern.

Please click here to read our Covid-19 Frequently Asked Questions.

If you have any further questions regarding your visit please contact our Visitor Experience Team at visits@bathabbey.org. If it is regarding attending a service or event please contact our Churchwardens on churchwardens@bathabbey.org. Or you can call the Abbey Office (Monday-Friday, 10am-1pm) on 01225 422462.